Mercure Bali Sanur Resort, features 189 guestrooms in 41 Balinese cottages with thatch roof, located just 20 minutes from Ngurah Rai International Airport, and the hotel is tucked into peaceful corner of Sanur. It offers a direct access to a white sand tree lined beach where you can swim in the clear blue sea protected by a natural coral reef barrier. Stone pathways will lead you around the 5-hectare tropical garden with its fragrant trees, towering palms and 100 species of flora. It’s a place where you will experience natural ambience off calm and serenity.
We are currently looking for professional and experience candidates to fulfill following positions:
- Duty Manager
SPECIFIC REQUIREMENTS :
- Level of Education : Bachelor / Diploma
- Has profesional experience in the same positions 1 to 2 years.
- Good communication fluent in both verbal and written English, additional languages advantageous.
- Able to manage work systematically and well organized.
KEY TASK :
- Ensures the high standard of services provided for guests.
- Attainment of the department’s qualitative and quantitative targets
- Manages and motivates the Front Office team in order to provide a high standard of service for customers
- Handles guest comments and complaints, ensuring follow-up
- Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a rapid solution.
Interested applicants please send your application and CV with the subject of application to: