Lowongan di THE PAVILIONS BALI

Company Details

THE PAVILIONS BALI, a luxury boutique property in Sanur, is looking at growing its exceptional team.

  • We are hiring for candidates with excellent customer service skills, able to multitask and grow in a dynamic and hands-on work environment.
  • Proven success in a similar role and resort environment mandatory
  • Candidates must be based in Bali and have superior command of English and Bahasa.

1. ASSISTANT/OPERATIONS MANAGER

  • Coordinate operations with particular focus on Guest Service and Housekeeping/Butler department
  • Act as a property ambassador, assessing and reviewing customer experience and service recovery process
  • Set goals and plans to promote and improve the service delivery; overview schedules, events and activities on property
  • Structure and implement standard operating procedures and relevant training plans
  • Excellent customer service skills, high level of responsibility and accountability required
  • Must have outstanding leadership and organizational skills, thorough understanding of hotel budgeting, P&L and cost management

2. GUEST SERVICE MANAGER

  • Motivate and lead a small team, key role in driving the guest experience on property
  • Solid background to include Reservations and Front Office
  • Excellent interpersonal and communication skills, with a keen attention to detail
  • Great trainer with a passion for developing junior team members
  • Experience in the same position minimum 2 years
  • Ensure seamless coordination with other operational departments

3. GUEST SERVICE AGENT

  • Exceptional customer service professional acting as primary contact point for all guest
  • Excellent interpersonal and communication skills, with a keen attention to detail
  • Background to include Reservations and Front Office
  • In depth knowledge about Bali’s sites and attractions
  • Ideally holding a driving license for guest transportation (A-UMUM)
  • Experience in the same position minimum 1 years
  • Able to join immediately

4. SENIOR COOK

  • A culinary all-rounder with strong organizational skills
  • Support Head Chef in leading a small team
  • Ensure the cleanliness and maintenance of all work areas, utensils and equipment
  • Excellent communication and training skills
  • Experience in the same position minimum 1 years
  • Passion for good food, local ingredients and a quality customer experience

5. ASST. CHIEF ENGINEER / CHIEF ENGINEER

  • Prioritize, plan, assign, train and supervise a small engineering team
  • Maintain the physical appearance and operational efficiency of the resort; including A/C, refrigeration, electrical, mechanical, plumbing and civil engineering
  • Implement preventive maintenance schedules, policies and records to ensure efficient property operation and establish an energy conservation program
  • Source, select and coordinate work performed by outside contractors and suppliers
  • Experience in the same position minimum 1 years
  • Ensure compliance with the relevant fire and safety laws, act as a safety & emergency champion
  • Able to join immediately

Please send your application specifying the role you are applying for, a CV with recent photograph to:

Note*:
Only shortlisted candidates will be contacted.