Bagus Jati Hotel looking
Front Office Supervisor
- Candidate must possess at least SMU in Hospitality/Tourism/Hotel Management or equivalent.
- At least 2 Year(s) of working experience in the related field is required for this position.
- Preferably Supervisor/Coordinator specialized in Hotel Management/Tourism Services or equivalent.
- Good communication in English
- Respond to customer needs and requests in a timely manner.
- Answer phone switchboards and transfer calls and take messages.
- Post charges to customers and handle card and cash transactions.
- Monitor the appearance, standard and performance of front office team
- Give training for upselling, check in and other procedure of FO team
- Assist other department wherever necessary and maintain good relationship with other department